CivicLens
Built for cities · SummerBuild 2026

Report civic issues in under 30 seconds

Snap a photo, drop a pin, write one sentence. CivicLens turns a simple citizen report into a structured, agency-ready maintenance ticket — routed, scored, and ready to act on.

1,247 reports filed891 resolved2.3 day avg resolution
1

Snap a photo

Capture the pothole, the dead streetlight, the flooded drain — whatever you see.

2

Drop a pin

Pin the exact spot on the map or let GPS place it for you automatically.

3

Agency review

Your report is saved for agency review and AI-assisted analysis.

Under the hood

Smarter triage from the very first photo

Every report is analyzed the moment it lands — so agencies open a clean, prioritized queue instead of a flood of raw tips.

Issue detection

Identifies the type of infrastructure issue straight from the photo you upload.

Authenticity scoring

Every report gets an authenticity score to filter out false or spam submissions.

Severity assessment

Grades how serious the issue is and whether it needs immediate action.

Duplicate detection

Spots when the same issue has already been reported nearby and merges it.

Priority scoring

Ranks every report so agencies always work the highest-impact issues first.

Agency-ready reports

Generates a structured maintenance ticket teams can act on immediately.

Agency dashboard

One queue. Ranked by what matters.

Make your city work better — one report at a time

Spot a pothole, a dead streetlight, a fallen tree? It takes 30 seconds to put it in front of the people who can fix it.